Legal
Privacy Policy
Last updated: March 2026
1. About UK Land Register
UKLandRegister.co.uk is a property administration and document retrieval service. This policy explains how UK Land Register collects, uses, and protects your personal data when you use its services. UK Land Register takes your privacy seriously and is committed to complying with UK data protection law (UK GDPR).
2. Personal Data Collected
UK Land Register collects the following personal data:
- Contact information: name, email address, telephone number, postal address
- Property information: property address, postcode, title number
- Application data: information you provide as part of your Land Registry application
- Payment information: handled securely by Stripe — UK Land Register does not store card details
- Communications: messages you send to UK Land Register via the contact form or email
3. How Your Data Is Used
UK Land Register uses your personal data to:
- Process and manage your Land Registry application
- Communicate with you about your case progress
- Process your payment via Stripe
- Send you documents and application updates
- Comply with UK Land Register's legal and regulatory obligations
4. Legal Basis for Processing
UK Land Register processes your personal data on the following legal bases:
- Contract: processing necessary to perform the service you have requested
- Legal obligation: where UK Land Register is required to process data to comply with the law
- Legitimate interests: for improving the service and preventing fraud
5. Data Sharing
UK Land Register only shares your data where necessary:
- HM Land Registry: your application data is submitted to HMLR as required by the service
- Stripe: payment processing (see Stripe's Privacy Policy)
UK Land Register does not sell your personal data or share it with third parties for marketing purposes.
6. Data Retention
UK Land Register retains your personal data for as long as necessary to provide its services and comply with its legal obligations. Application records are typically retained for 7 years in accordance with those legal obligations.
7. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data UK Land Register holds about you
- Rectify inaccurate personal data
- Request erasure of your personal data (subject to legal requirements)
- Object to or restrict certain processing
- Data portability in certain circumstances
- Lodge a complaint with the ICO (Information Commissioner's Office) — ico.org.uk
To exercise any of these rights, please contact us at [email protected].
8. Security
UK Land Register uses industry-standard security measures to protect your personal data, including SSL encryption for data in transit and secure server infrastructure. Access to your data is restricted to authorised staff only.
9. Cookies
This website uses essential cookies and browser storage for your session, order and payment verification. If you select Accept All, Google Analytics, Google Ads and Microsoft Advertising (Bing UET) tracking also loads to measure visits, enquiries and purchases. Selecting Necessary Only keeps Google tags blocked and tells Bing UET that advertising storage is denied.
10. Contact
For privacy-related queries or to exercise your rights: